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| Reading about Listening:
• “I and Thou” by Martin Buber • “Roots and Wings” by Margaret Silf
• “The Reenchantment of Art” by Suzi Gablik
• “Momo” by Michael Ende
• “The Other” by Ryszard Kapuscinski
• “The 7 Habits of Highly Effective People” by Stephen Covey.
- Habit 5: Seek first to Understand, then to be Understood,
• “Time to Think” by Nancy Kline
• “Difficult Conversations” by Bruce Patton, Douglas Stone and Sheila Heen
• “Nonviolent Communication: A Language of Life” by Marshall Rosenberg
• “Introducing NLP” by Joseph O’Connor and John Seymour
- the sections on Communication, Rapport and Pacing in Chapter 1
• “Emotional Intelligence” by Daniel Goleman
- Chapter 7: The Roots of Empathy
• “The Sacred Art of Listening” by Kay Lindahl
• “Sayings of the Desert Fathers” by Benedicta Ward
• “The Voice of Silence” by Oonagh Shanley Toffolo
• “The Heart of the Buddha's Teaching” by Thich Nhat Hanh
• “Web of Silence” by Lawrence Freeman
• "The Joy of the Snow" by Elizabeth Goudge
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